Overview of RAI Activities Throughout the Product Life Cycle

6. SHIELD Integration & Deployment

6.1 EVALUATE: Perform Operational Testing

  1. Has operational testing been performed to see whether the system works in an operational context, on the operational hardware?

6.2 EVALUATE: Train Users

  1. What processes or training have been established to ensure operational end users understand system functionality, limitations, errors, flagging and reporting procedures, how to fix errors, etc.?
  2. Evaluate whether the training was successful.
  3. Establish additional measures or efforts to increase adoption and successful use.

6.3 LOG: Establish Incident Response Procedures

  1. Has a portal or system for flagging concerns been established?
    1. What protections exist for whistleblowers?
  2. If appropriate, create clear processes through which impacted stakeholders can request remedy or redress for negative impacts of the system.
  3. Is there an incident reporting and response process in place?
    1. Are system failures appropriately logged and flagged?
  4. Establish procedure through which root cause analyses will be conducted for system failures

6.4 LOG: Revisit Documentation and Security / Roll-up into Dashboards

  1. Establish auditing procedures or oversight mechanisms for:
    1. the overall system
    2. the components in the stack (sensors, data, model, infrastructure)
    3. operational users
  2. Set up dashboards/visualizations for senior-level tracking and review. What training and testing is done to ensure helpfulness and comprehension of the information?
  3. Do you have the required security and cybersecurity approvals to proceed?

6.5 Update Documentation

Update SOCs, impact and risk assessments, CONOPS, security review, and data/model cards, and DAGR, as necessary.